F.A.Q.

TERMS
Please send all general questions and inquiries to info@nohoursbrand.com.

SHIPPING
All packages are sent through the United States Postal Service. Orders are dispatched within 1-2 business days of being placed. Domestic orders usually arrive within 5-10 business days, while international orders can take up to 2-4 weeks. Tracking information is provided in each shipping notification email. We are not responsible for lost or stolen packages. We are not responsible for orders sent with an undeliverable or incorrect mailing address.

RETURN/EXCHANGE POLICY
We accept returns for a refund only if you receive a defective or incorrect product. Contact us within 7 days of delivery to report a defective or incorrect item. We accept exchanges within 30 days of delivery for unused, unworn items. Please select the correct size and item before checkout. Email info@nohoursbrand.com before sending any item back. We cannot accept returns or exchanges without prior contact. Customers pay return postage.

INTERNATIONAL SHIPPING POLICY (DUTIES & TAX)

International customers must pay applicable sales tax, duties and customs charges which are determined by your local government and vary by country. Duties, taxes and/or customs fees will be an additional amount collected upon delivery of your order. We are unable to provide you with the exact amount of the charges. Your order confirmation details only the amount collected by NOHOURS, please contact your local postal services for specific details. By completing your order you agree to pay all applicable fees. If your order is refused upon delivery, it will not be returned to us and no refund will be processed.